Are you actively collecting customer reviews for your business? *

Yes, and we have a system in place for collecting reviews.

Sometimes, but it's not consistent.

Not really, but we'd like to start.

No, we don’t focus on reviews.

How would you rate your Google Business Profile (GBP)? *

Fully optimized with accurate information, images, and regular updates.

It’s decent but could use improvements.

We have a profile but haven’t worked on optimizing it.

We don’t have a Google Business Profile.

How often do you post on social media? *

Regularly, with engaging and strategic content.

Occasionally, but not consistently.

Rarely, and we’re unsure of what to post.

We don’t use social media for our business.

Do you currently use email campaigns to stay in touch with your customers? *

Yes, we send regular, personalized email campaigns.

Sometimes, but we don’t have a clear strategy.

We send emails sporadically or only for special offers.

No, we don’t use email campaigns.

Do you use video to engage with your website visitors or customers? *

Yes, we have interactive or engaging video content.

We’ve tried it but need to do more.

Not yet, but we’re interested in exploring it.

No, we don’t use video at all.

How do you manage communication with customers (e.g., messages, emails, reviews)? *

We have a centralized system to manage all communications.

We manage communications, but it’s scattered across platforms.

We manage some communication, but it’s not consistent.

We don’t have a system in place for managing communication.

Are you looking for a way to stand out from competitors in your local market? *

Yes, we actively look for ways to differentiate ourselves.

Sometimes, but we’re unsure where to start.

It’s on our radar, but we haven’t taken action yet.

Not really, we’re focused on other priorities.

Would you benefit from having an AI assistant to streamline operations and improve customer experience? *

Absolutely, that would be a game-changer.

It sounds helpful, but we’re not sure how we’d use it.

We might consider it if it fits our needs.

No, we don’t see a need for AI right now.

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